Your Privacy Matters to Us
At Zitrina & Co., we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you share with us — including how we handle data related to email and SMS communications.
Information We Collect
When you interact with our boutique (online or in person), we may collect the following information:
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Your name, email address, phone number, shipping address, and payment details.
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Information you provide when contacting us or subscribing to our email or SMS list.
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Data collected through cookies or similar technologies (such as plugins) that track browsing behavior, including abandoned cart activity.
How We Use Your Information
We use your information to:
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Process and fulfill your orders, including delivery and customer support.
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Send updates, promotions, and exclusive offers via email and SMS (if you opt in).
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Personalize and improve your shopping experience.
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Send SMS reminders for abandoned carts, based on website activity collected through cookies or plugins.
Example:
Zitrina & Co.'s website uses cookies to help keep track of items you add to your cart, including when a cart is abandoned. This information may be used to send you cart reminder messages via SMS, if you've opted in.
SMS Privacy & Consent
We respect your privacy when it comes to SMS communications. If you choose to opt in to receive text messages from us:
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Your SMS opt-in data and consent will never be shared, sold, or rented to third parties.
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Messaging frequency may vary. Message and data rates may apply.
Important Note:
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your Rights
You have the right to:
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Access, correct, or delete your personal information.
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Opt out of email or SMS marketing at any time by clicking “unsubscribe” in an email or replying “STOP” to any SMS.
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Contact us with questions or concerns at info@zitrina.com
